ERDOO JESSICA ORHEMBETYOGA
Proactive Professional | Operations & Strategic Communications
ABUJA, NG.About
Proactive professional with over 2 years of experience in customer relations and a first-class degree, adept at streamlining operations and enhancing efficiency. Leverages strong communication, data analysis, and strategic problem-solving to drive organizational goals. Proven ability to contribute to strategic initiatives and foster positive customer engagement.
Work
ABUJA, ABUJA, Nigeria
→
Summary
Led social media strategy and daily operations for a beauty brand, driving engagement and optimizing digital presence.
Highlights
Developed and executed strategic social media marketing plans, significantly boosting audience engagement and brand visibility.
Managed daily operations across all assigned social media accounts, ensuring consistent brand messaging and timely content delivery.
Analyzed social media metrics and generated comprehensive monthly performance reports, providing data-driven insights to inform and refine future strategies.
Designed and implemented targeted advertising campaigns, optimizing for maximum reach, engagement, and conversion rates.
Contributed to the formulation of strategies that enhanced followership and overall engagement rates across all digital platforms.
ABUJA, ABUJA, Nigeria
→
Summary
Supported flight operations through meticulous documentation and coordination, ensuring accuracy and compliance.
Highlights
Created and maintained comprehensive flight logs, aircrew records, and flight documentation, ensuring 100% compliance with regulatory standards.
Updated and managed critical operational databases regularly, maintaining high data accuracy and integrity essential for flight safety and efficiency.
Managed time effectively to ensure the timely completion of all tasks and adherence to strict operational deadlines.
Collaborated cross-functionally with diverse coworkers to achieve critical operational goals and enhance team efficiency.
ZARIA, KADUNA, Nigeria
→
Summary
Provided comprehensive administrative and executive support, enhancing operational efficiency and professional communication.
Highlights
Proofread and edited critical documents prior to executive submission, ensuring accuracy and professional presentation.
Compiled complex information into concise summaries, facilitating efficient executive review and decision-making.
Professionally greeted visitors, managed incoming calls, and addressed inquiries, maintaining a high standard of front-office representation.
Developed and maintained an organized filing system for documents, improving accessibility and retrieval efficiency.
Managed and updated contact lists for key personnel, ensuring seamless communication and stakeholder engagement.
Skills
Customer Relations
Customer Engagement, Community Management, Conflict Resolution.
Data & Analysis
Data Analysis, Performance Reporting, Problem Solving, Computational Ability.
Communication
Strong Communication, Written Communication, Verbal Communication, Strategic Networking.
Office Productivity
Microsoft Office Tools.
Operations & Management
Operations Streamlining, Efficiency Enhancement, Decisive Planning, Labor Management.
Social Media Marketing
Social Media Strategy, Campaign Management, Audience Engagement, Conversion Optimization.